Politik om beskyttelse af persondata

Last Updated: May 27, 2025

Welcome to Charlie Suede ("Site", "we", "us", or "our"). This Privacy Policy explains how we collect, use, and share your personal information when you visit or interact with charliesuede.com (the "Site") or use our services (the "Services").

1. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll:

  • Post the updated version on this page

  • Update the "Last Updated" date

  • Comply with any applicable legal requirements

2. What Information We Collect

a. Information You Provide to Us

This includes:

  • Contact Details: Name, address, phone number, and email

  • Order Information: Billing/shipping details, payment confirmation

  • Account Details: Username, password, security questions

  • Shopping Activity: Viewed items, cart items, loyalty points, referrals, gift cards
    Customer Support: Information shared in communication with us

Note: You can choose not to provide certain details, but it may affect your access to some features.

b. Information Collected Automatically (Usage Data)

We may collect data such as:

  • Device and browser type

  • IP address and network info

  • How you use the Site and Services

This is done using cookies and similar tracking technologies.

c. Information from Third Parties

We may also receive your data from:

  • Shopify (platform support)

  • Payment processors (to process orders)

  • Advertising & analytics tools (pixels, SDKs, etc.)

3. How We Use Your Information

a. To Provide Our Services

  • Process orders and payments

  • Set up and manage your account

  • Communicate about purchases, returns, shipping, etc.

  • Provide loyalty, referral, or gift card programs

b. For Marketing & Advertising

  • Send promotional emails, SMS, or mail

  • Tailor ads on our Site and other platforms
     (EEA residents: Legal basis is our legitimate interest per Art. 6(1)(f) GDPR)

c. For Security & Fraud Prevention

  • Monitor for fraud or malicious activity

  • Keep accounts secure
     (Legal basis for EEA: Art. 6(1)(f) GDPR)

d. To Improve Customer Experience

  • Provide support

  • Analyze and enhance our Services

4. Cookies & Tracking

We use cookies to:

  • Remember your preferences

  • Power our Shopify store

  • Analyze usage behavior

More details here: Shopify Cookie Policy

Note: Blocking cookies may impact your experience. Our Site does not respond to "Do Not Track" signals.

5. How We Share Information

We may share personal data with:

  • Vendors & Service Providers: Payment processors, shipping partners, cloud storage, etc.

  • Marketing Partners: For advertising and analytics

  • With Your Consent: For social integrations or shipping instructions

  • Affiliates & Corporate Group Members

  • Legal or Business Events: Mergers, legal requirements, fraud protection

Past 12 Months Disclosure Summary

Data Type

Shared With

Identifiers (name, email, etc.)

Vendors, marketing partners, affiliates

Commercial info (orders, support chats)

Same as above

Device & usage data (IP, browser info)

Same as above

Geolocation (IP-based)

Same as above

We do not share text messaging opt-in data with third parties (except service providers).

6. Third-Party Sites & Links

We are not responsible for the privacy practices of third-party sites linked from our platform. Review their privacy policies before sharing your information.

7. Children’s Privacy

Our Services are not directed to children. We do not knowingly collect data from individuals under 16. If you believe your child has submitted data, contact us for removal.

8. Data Security & Retention

While we strive to protect your data, no system is 100% secure. Please avoid sharing sensitive information over insecure channels.

We retain data as long as necessary for:

  • Account and service needs

  • Legal obligations

  • Dispute resolution

9. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access / Know: See what data we hold about you

  • Delete: Request deletion of your data

  • Correct: Fix inaccurate info

  • Portability: Receive a copy of your data

  • Opt-Out of Sale/Sharing/Ads: Restrict marketing use or data sharing

  • Restrict Processing: Limit how we use your data

  • Withdraw Consent: Revoke permission

  • Appeal: Challenge our refusal to act on a request

  • Manage Communication Preferences: Unsubscribe from promotional emails

To exercise these rights, contact us using the details below. We may verify your identity before proceeding.

You may also appoint an agent to make requests on your behalf. We'll require written proof of authorization.

10. Complaints

Not satisfied with how we handle your data? Contact us directly. You may also reach out to your local data authority.
 For EEA users: Data Authority List

11. International Transfers

Your data may be processed outside your country. If you're in the EU/UK, we use legal safeguards like the European Commission's Standard Contractual Clauses to protect your information.

12. Contact Us

If you have questions or wish to exercise your rights, contact us:

Email: info@charliesuede.com
 Mailing Address:
 Charlie Suede
 1309 Coffeen Avenue, STE
 Sheridan, Wyoming 82801
 USA

We are the data controller of your personal information unless otherwise noted.